What are Cookies?

When you use XP-Pen websites or online services, we may send one or more cookies – small text files containing a string of alphanumeric characters – to your device. We may use both session cookies and persistent cookies. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to the Service. Please review your web browser “Help” file to learn how to modify your cookie settings. Please note that if you delete or choose not to accept certain types of cookies, you may not be able to utilize the features of XP-Pen Products and Services to their fullest potential. We may use third party cookies as well. For instance, we use Google Analytics to collect and process certain analytics data (Please refer to www.google.com/policies/privacy/partners for additional privacy options, if any). XP-Pen does not process or respond to web browsers’ “do not track” signals or other similar transmissions that indicate a request to disable online tracking of users who use XP-Pen Products and Services.

We may also automatically record certain information from your device by using various types of technology, including “clear gifs” or “web beacons” (together with cookies, “cookies and similar technologies”).  This automatically collected information may include your IP address or other device address or ID, web browser and/or device type, the web pages or sites that you visit just before or just after you use a Product or Service, the pages or other content you view or otherwise interact with on a Product or Service, and the dates and times that you visit, access, or use XP-Pen Products and Services. We also may use these technologies to collect information regarding your interaction with email messages, such as whether you opened, clicked on, or forwarded a message.

Cookies Used by XP-Pen

We use different types of cookies as listed below. They help us provide and improve the XP-Pen Products and Services, such as showing you the most relevant information and your customized webpage. Some or all of the cookies listed may be stored in your browser or devices.

Strictly necessary cookies. These cookies are essential for you to use the XP-Pen Products and Services, such as the cookies used for carrying out the transmission of a communication, the cookies that record requests for information from the Internet and block web attacks so as to ensure web security, the cookies that are strictly necessary for us to provide information and services that you request. You must accept strictly necessary cookies to be able to use XP-Pen Products and Services.

Preference cookies. These cookies are also known as “functionality cookies”, these cookies allow us to remember choices you have made when you use XP-Pen Products and Services, like what language you prefer, what region you are in, or what your username and password are so you can automatically log in. These cookies can help us reallocate work load among our servers and enable our webpages to respond faster.

Statistics cookies. These cookies are also known as “performance cookies”, these cookies collect information about how you use XP-Pen Products and Services, like which webpages you visited and which links you clicked on. These cookies can help us improve user experience with XP-Pen Products and Services.

Marketing cookies. These cookies can track your online activities to help us deliver more relevant advertisements or limit the number of time that the same advertisement is shown to you.

Cookies Use when You Use Mobile Devices

Some mobile devices share the same features with computers, such as the support of full-featured browsers. When you are using this type of devices such as smartphones, we use cookies in a similar way to when you are using computers. Other devices may use different technologies, such as local storage, Software Development Kits (SDKs), or Advanced Programming Interfaces (APIs) to facilitate aforementioned processes effectuated by cookies.

We may obtain or receive information about your device, our website or other Products and Services. We may also use these technologies to store information on your device. For example, we may receive information about the make and model of your mobile device when you are asking others for help through our website.

Read of Particular Cookies

Browsers will send cookies for a particular domain (such as xp-pen.com) to the website each time a device with those cookies accesses content from that domain. This means if your device stores cookies for xp-pen.com, it will send those cookies to XP-Pen when it accesses a webpage at xp-pen.com.

Cookie Use Without a XP-Pen Account or After Your Logout

We still use cookies if you do not have a XP-Pen account or have logged out your account. After your logout, we will use cookies to:

· Identify and terminate accounts in violation of the Terms of Use or XP-Pen policies;

· Recover your lost account;

· Recognize use of public computers and notify you to reduce your risk of data theft;

· Understand your interaction with our Products and Services, and those of our partners.

If you do not have XP-Pen account and have visited xp-pen.com, we will use cookies to protect XP-Pen Products and Services, and XP-Pen customers from malicious activities such as denial-of-service attacks and mass creation of fake accounts.